Manufacturer’s Warranty
North American Sensors Corporation warrants its products to be free from defects in material and workmanship when subjected to normal use and service for a period of one year from the date of purchase. This warranty is applicable only to product components that are stationary and not subject to normal wear. This warranty does not apply to products that have been subjected to electrical or chemical damage due to improper use, accident, negligence or abuse. Electrical damage to solid state components, relays, reed switches or other components will indicate misuse and will not be covered. Also excluded are products that have been modified or altered, or have electrical cables that have been cut during installation. If anyone other than authorized personnel of NASC attempts to repair the device, this warranty becomes null and void.
NASC is responsible under this warranty for the repair or replacement of the defective products or components as deemed necessary upon inspection by NASC service personnel. NASC assumes no responsibility for consequential damages to personal or real property, or for injury to any person.
This warranty supersedes all warranties expressed or implied. The suitability of NASC products for a particular application and the implied warranty of merchant ability is excluded from warranty coverage. This warranty may not be expanded or altered other than in writing by an officer of NASC.
Defective products must be shipped to NASC prepaid and insured to the address below within 30 days of the original malfunction. All returned goods must be labeled with a Returned Goods Authorization number and a completed RGA form obtained from NASC Customer Service . Also include the part number, serial number, name and contact number of someone capable of answering questions regarding the use, operation and liquid contamination of the product, a return shipping address, and a description of the problem. All returns will be handled as quickly as possible and the preceding information will help to expedite the return or replacement of the product.